A business minded UXer, based
in Hong Kong, with a decade of
digital experience, both agency
and client-side in EMEA and APAC

 

Senior User Experience Professional

WHAT I DO

I create large scale responsive websites and mobile apps, defined by user understanding and business strategy.

UNDERSTAND USERS
  • User Research & Testing
  • Surveys & Web Analytics
  • Map User Journeys and Flows
  • Identify pain points within context
DESIGN FOR DELIGHT
  • Concepting and scamps
  • Wireframe & prototype interactions
  • Defining logic & scenarios
  • Collaborate with design and tech

01

Find pain points

I love user journeys, discovering people’s pain points through the context they find themselves in whilst using products we build.

02

Understands needs

Through interacting with stakeholders at every level, I know business complexities. I believe in an evidence based approaches to problem solving.

03

It’s in the detail

I aim for on-brand moments of delight. Micro interactions and micro copy that elevates the experience from normal, to putting smiles on faces.

Digital evangelism, from marketing to design.

 
A brief resume
 
USER EXPERIENCE & DIGITAL MARKETING

Richard Spalding is a User Experience professional with a focus on large scale platform projects for multinational companies.
Over a decade in digital and four years as a Senior UXer, based in APAC and EMEA. Richard has deep experience in Consumer Electronics and the Travel & Hospitality industries, and is hands on when defining insight driven customer journeys, wireframing and user testing.
 
Image description
 
Senior UX Architect
DigitasLBi | Hong Kong

digitaslbi.com
Creation of responsive websites and mobile apps, for a number of client projects and pitches, including travel and financial sectors. Utilising agile methodology, and working closely with Clients, Graphic Designers and Front End Devs.
Image description
Senior User Experience Professional
Canon Europe | London

canon-europe.com
Responsible for bringing a mobile friendly approach to all web projects, across 30 pan-EMEA wesbsites. Leading responsive web rebuilds and managing key user journeys. Championing a user centred design approach within the organisiation and performing research to enable UX decisions.

Clients & Brands

  • SAS Scandinavian Airlines
  • Pioneer
  • Canon
  • HSBC
  • Shangri-La Hotels & Resorts
  • Delta Airlines
  • The Star Entertainment Group
  • Nestlé
 

Contact

 

Drop me
a line.